You can submit a maintenance request online at any time.

Once your request has been lodged, the Sunset Heights Property Management team will review the details and forward the request to your landlord for instructions.

Please include as much information as possible, including photos where relevant, so we can assess the issue clearly and arrange the next steps.

Urgent Maintenance

If your maintenance issue may require urgent attention, you can escalate it through our chat service. This will help guide you through the next steps, including whether after-hours assistance is needed and how the issue can be safely managed in the meantime.

For emergencies where there is immediate danger, please contact emergency services first.